Ich habe die Privacy Policy durchgelesen. Sie ist insgesamt solide, aber ich habe einige Punkte gefunden, die angepasst oder ergänzt werden sollten:
PRIVACY POLICY Last Updated: May 24, 2026
This Privacy Policy describes how Peter Dunz ("we," "us," or "our") collects, uses, shares, and protects the personal information of visitors and customers ("you") navigating aquavyx.com (the "Site"). We are committed to processing your data securely and transparently in accordance with applicable United States state and federal privacy regulations, including the California Consumer Privacy Act (CCPA/CPRA), Virginia Consumer Data Protection Act (VCDPA), and other applicable state statutes.
1. Information We Collect
When you visit the Site, interact with our features, or make a purchase, we collect specific categories of personal information:
- Device & Behavioral Information: IP address, web browser type, operating system, device details, time zone, geolocation indicators, cookie IDs, and detailed information on how you interact with our pages, view products, and click specific elements.
- Order & Transaction Information: Full name, shipping address, billing address, email address, phone number, payment tokenization records (processed securely through authorized encryption gateways), items purchased, and order value.
- Communication Information: Any information you voluntarily submit via our contact forms, email inquiries, customer support chats, or text-based messaging platforms (such as WhatsApp Business).
2. Technology Providers & Operational Data Processing
To manage infrastructure, enhance store security, and provide transaction management, we coordinate with specialized third-party services:
Shopify E-Commerce Architecture & Analytics: Our store is hosted on Shopify's platform. Shopify collects and tracks server logs, transaction sequences, and visitor analytics. This data processing is vital for basic shop operations, structural stability, and checkout security.
Shopify Network Intelligence: We utilize automated fraud prevention, bot filtering, and system performance capabilities. This includes AI-driven behavioral monitoring designed to spot and suppress fraudulent transaction attempts, automated scraping, or credit card abuse.
Billbee Enterprise Resource Planning (ERP): For administrative order fulfillment, label generation, and ledger management, transactional parameters are securely shared with Billbee GmbH as an external data processor.
3. Marketing, Tracking Pixels, and Third-Party Analytics
We use tracking pixels, web beacons, and cookie technologies to optimize our advertising campaigns, evaluate conversion metrics, and present targeted offers across digital networks:
Meta Pixel (Facebook & Instagram): Tracks conversion behaviors on our Site. Meta cross-references this information with personal social network profiles to show custom, interest-based ads on Facebook and Instagram and build targeted customer demographics.
Google Ads Conversion Tracking & Advanced Consent Mode: Tracks user behaviors initiated via Google advertisements. We deploy Advanced Consent Mode, which may transmit anonymous structural pings (e.g., country location, timestamps, device types) to Google even if standard cookie consent is withheld, allowing Google to generate statistical traffic and conversion modeling.
TikTok Pixel: Analyzes engagement habits and tracks user actions across our shop to maximize the efficiency of promotional materials published within the TikTok app network.
Klaviyo Marketing Automation: When you subscribe to our newsletter, request inventory availability alerts, or abandon a cart, your email address, name, and purchase tracking history are stored within Klaviyo Inc. Klaviyo employs tracking pixels to verify message open rates, click-through rates, and specific engagement statistics.
4. Interactive Communication & AI Systems
AI-Powered Customer Support Chat: We utilize a customer support chatbot powered by OpenAI's API. The system processes chat inputs, technical metadata, browser settings, and transactional indicators (e.g., order numbers and zip codes) to resolve tracking requests, clarify product specifications, and answer store questions efficiently. OpenAI does not use data submitted through our active business interface to train public large language models. Please do not submit sensitive personal information directly into the chat interface.
WhatsApp Business: If you contact our team via WhatsApp, your mobile number, username, and conversational thread are processed via Meta Platforms. We maintain a secure dedicated environment to protect your communication records.
5. Payment Processing & Credit Inquiries
Klarna Payment Solutions: To offer flexible payment alternatives, including "Pay Later" or installment financing, transaction parameters (such as name, address, line items, and order values) are passed to Klarna Bank AB. Klarna may perform soft credit checks or coordinate with consumer credit agencies to determine checkout eligibility. You can manage your information directly through Klarna's user portal at klarna.com.
6. Children's Privacy (COPPA Compliance)
Our website, digital offers, and products are not intended for or directed toward children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has submitted information without verifiable parental consent, we will delete that data immediately. If you believe we have inadvertently collected such information, please contact us at support@aquavyx.com.
7. Your United States Privacy Rights
Depending on your state of residence (including California, Virginia, Colorado, Connecticut, Utah, and Texas), you may have specific rights regarding your personal information:
- Right to Know & Access: Request a disclosure of what data we collect, use, disclose, or share.
- Right to Delete: Request deletion of your personal information, subject to legal and transactional exceptions.
- Right to Correct: Request corrections to inaccurate personal records we maintain.
- Right to Opt-Out of Sale or Sharing: We do not sell personal data for monetary compensation. However, our use of third-party advertising pixels (Meta, Google, TikTok) may qualify as "sharing" or "selling" under broad state definitions. You have the right to opt out at any time.
- Right to Non-Discrimination: Exercising your privacy rights will never affect your access to our products, pricing, or service quality.
- Right to Limit Use of Sensitive Personal Information (California CPRA): You have the right to limit our use of sensitive personal information to what is necessary to provide our products and services.
To exercise any of these rights, contact us at support@aquavyx.com or use the cookie preference banner in our Site footer. We will respond to verified requests within 45 days, as required by applicable law.
8. Do Not Sell or Share My Personal Information
Residents of certain US states have the right to opt out of the "sale" or "sharing" of their personal information for cross-context behavioral advertising. To disable data transmissions to tracking pixels or clear analytic cookies, adjust your browser settings or use the cookie preference banner in our Site footer. You may also submit an opt-out request directly to support@aquavyx.com.
If you visit our Site with a Global Privacy Control (GPC) signal enabled, we will treat this as an opt-out request from the sale or sharing of your personal information for the browser and device used, to the extent required by applicable state law.
9. Data Security and Retention
We implement industry-standard technical and organizational measures to protect your personal data from unauthorized access, loss, or alteration. Personal data is retained only as long as necessary to fulfill transactions, manage warranty services, maintain account infrastructure, or comply with applicable tax, accounting, and legal requirements.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Policy periodically. Continued use of the Site following any changes constitutes your acceptance of the updated Policy.
11. Contact Information
For questions, data disclosure requests, or privacy concerns, please contact us directly:
Peter Dunz Am Kirchberg 7 86688 Marxheim, Germany Email: support@aquavyx.com
